Security

Fail-closed. Everywhere.

A governance platform is only as trustworthy as its own security. AIOPS is engineered on a single non-negotiable rule: when a security control cannot run, the operation it protects does not run either.

The fail-closed rule

Degraded means denied — not "best effort."

Most platforms treat a failed security check as a warning to log. AIOPS treats it as a stop signal.

PII scanning halts ingestion

Every uploaded document is scanned before storage. If the scanning service is unreachable, ingestion returns an error — unscanned data never enters the governance record.

Injection detection blocks prompts

Semantic and pattern-based detection screens LLM traffic for prompt-injection attempts. Detected attacks are blocked and logged, not sanitized and forwarded.

Streaming redaction guards output

Model outputs stream through a token-buffering PII redactor before reaching any client — sensitive data is caught mid-stream, not in a post-hoc scan.

Architecture controls

Defense in depth, by construction.

Identity & sessions

Short-lived signed JWTs verified on every request — claims are never trusted before signature verification. Server-side token revocation means a compromised session dies the moment you kill it.

RS256 JWT · server-side revocation · OIDC/SAML federation

Zero-trust service mesh

SPIRE issues cryptographic workload identities; every service-to-service call requires mutual TLS. There is no "trusted internal network" — each hop authenticates.

SPIRE · SPIFFE identities · mTLS everywhere

Tamper-evident evidence

Evidence packages are Ed25519-signed and chained into an append-only SHA-256 ledger stored on WORM object storage. Altering history is detectable by anyone holding the public key.

Ed25519 · SHA-256 ledger · WORM retention

Hardened supply chain

Containers run as non-root users, CI actions are pinned to immutable digests, dependencies are scanned continuously, and no credentials ever ship in version control.

Non-root containers · pinned CI · secret hygiene

Precision arithmetic

Every compliance score and monetary value uses exact decimal arithmetic end to end. Floating-point drift has no place in numbers a regulator or an invoice depends on.

Decimal end-to-end · reproducible scoring

Audit & key management

Structured audit logging with request correlation across services, documented key-rotation procedures, and SOC 2 aligned control mapping maintained as living documentation.

SOC 2 controls · key rotation · threat model
Operational practice

Security as a process, not a page.

The controls above are backed by the operational discipline your vendor-risk team will ask about.

  • Documented threat model and incident-response runbooks
  • SOC 2 aligned control framework with mapped evidence
  • Continuous dependency and container scanning in CI
  • Principle of least privilege across services and tenants
  • Coordinated disclosure — see below
# Responsible disclosure
contact: [email protected]
policy:  coordinated disclosure
scope:   oceks.com, AIOPS platform
pgp:     available on request

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